Top 05 Salesforce Interview Questions to Learn in 2024

1. What is Salesforce and what services does it offer?

Salesforce is a cloud-based platform that provides a suite of applications focused on customer relationship management (CRM).

2. Explain the different types of relationships in Salesforce.

Salesforce supports various types of relationships, such as master-detail, lookup, and many-to-many relationships. Understand how each type works and when to use them.

3. What is the difference between a role and a profile in Salesforce?

A profile controls what a user can do in Salesforce, while a role defines a user's data access level.

4. How can you secure sensitive data in Salesforce?

Salesforce provides various security features like profiles, permission sets, field-level security, and sharing rules.

5. Explain the use of Salesforce.com AppExchange.

AppExchange is Salesforce's marketplace where you can find and install third-party applications to extend Salesforce functionality. 

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